Refund Policy

NextRun Pro is a digital subscription billed by Paddle as Merchant of Record.

Cancellations

You can cancel anytime before the next renewal using the cancel link in your purchase email or Paddle customer portal. Access continues through the end of the paid period.

Refunds

If you were charged in error, or Pro features were unavailable after payment due to a fault on our side, email koby@nefertiti.tech within 14 days of the charge with your Paddle receipt. Eligible refunds are processed by Paddle.

Chargebacks

Please contact us before opening a dispute so we can resolve it quickly.

Last updated: 10 Aug 2026